The Chania Hotel
The Chania Hotel is a 39-room five-star hotel in central Chania, close to the old town, the shops and the restaurants. It scores 9.3 on Booking.com across 850 reviews and 4.7 on Tripadvisor across 52, ranking 50th of 122 hotels in Chania Town. Those two samples are very different sizes, and the Booking.com record is the one that carries the evidence: 850 reviews at 9.3 for a 39-room hotel means most guests are writing and most are satisfied.
Crete Locals has no commercial relationship with this hotel. We earn a commission if you book through the availability links on this page, at no cost to you and with no bearing on what we write; both ratings were read on the date in the table.
Hotel information
| Hotel | The Chania Hotel |
|---|---|
| Address | 16 Platia 1866 |
| Type | Air conditioning · Airport shuttle |
| Style | Modern five-star hotel in central Chania, a walk from the old town |
| Keys | 39 rooms, described by guests as clean, convenient and comfortable |
| Evidence | 9.3 on Booking.com across 850 reviews, a high participation rate for 39 rooms |
| Ranking | 50th of 122 hotels in Chania Town, an artefact of only 52 Tripadvisor reviews |
| Strength | Staff from reception to the bar, and a breakfast guests rate well |
| Not here | No beach, limited outdoor space, and difficult parking |
| Character | A modern building rather than a Venetian conversion |
| Airport | Chania (CHQ) about 15 km, roughly 20 minutes |
| Booking.com rating | 9.3/10 (850 reviews) |
| Tripadvisor rating | 4.7/5 (52 reviews) |
| CreteLocals score | 8.6/10 · read the verdict |
Booking.com and Tripadvisor scores checked on September 25, 2026.
Location
The Chania Hotel is located at 16 Platia 1866, in Chania Town. The map below shows the exact spot; Google Maps and Waze give turn-by-turn directions.
Who The Chania Hotel suits, and who should skip it
The Chania Hotel suits travellers who want a modern five-star room within walking distance of the old town and the harbour. It suits couples on a city break and guests using Chania as a base for the west. Anyone who wants a beach or a pool deck should book on the coast, and anyone set on a Venetian building should look inside the old quarter.
Advantages
- 9.3 on Booking.com across 850 reviews, a large sample for 39 rooms
- Central position close to the old town, shops and restaurants
- Rooms described as clean, convenient and comfortable
- Breakfast rated well by guests across both platforms
- Staff from reception to the bar singled out as friendly and helpful
- Guests planning return visits before they have left
Disadvantages
- Only 52 Tripadvisor reviews, so its 4.7 there means little on its own
- 50th of 122 hotels in Chania Town, a ranking driven by that low volume
- No beach, and limited outdoor space compared with a coastal hotel
- Parking in central Chania is difficult
- City noise in summer, as with any central address
- A modern building rather than a historic conversion
The rooms: 39 keys in a modern five-star
The Chania Hotel runs 39 rooms and describes itself as a five-star property merging the old city with the new. Guests keep their descriptions plain: clean, convenient, comfortable, with a tasty breakfast, which is what most people actually want from a city hotel and what a surprising number fail to deliver.
Ask for a quieter aspect if you are a light sleeper. Central Chania is lively until late in summer, and a hotel this close to the restaurants inherits some of that.
Why the ranking undersells it
Fiftieth of 122 hotels in Chania Town looks unimpressive next to a 9.3 on Booking.com, and the explanation is arithmetic rather than quality. Tripadvisor’s ranking weighs the volume and recency of reviews as well as the score, and with 52 reviews this hotel has a fraction of the record that the older hotels above it have accumulated over decades.
The number to read is the Booking.com one. 850 reviews for a 39-room hotel is a high participation rate, and 9.3 across that many is not achieved by a hotel that disappoints often. Guests describe planning their return before the stay has ended, which is the behaviour that matters.
How to get there
Fly into Chania airport (CHQ), about 15 km away on the Akrotiri peninsula, roughly 20 minutes by road. The hotel sits in the centre of Chania, within walking distance of the old town.
Take a taxi or a pre-booked transfer from the airport, since parking is the difficult part of a central stay; the operators are in our guide to taxi and transfer services in Crete. Hire a car for Elafonissi, Balos or the Samaria gorge, and read the deposit and insurance terms in our car hire guide for Crete. The old town, the harbour and the market are all on foot from the door.
The Crete Locals review
The Chania Hotel earns 8.6 from us. The case rests on a single strong number, 9.3 across 850 Booking.com reviews, which for a hotel of this size is substantial evidence and consistent with everything guests write: clean rooms, good breakfast, helpful staff, and a position that puts the whole old town within a walk.
We are not treating the Tripadvisor ranking as a mark against it. Fiftieth of 122 on 52 reviews says the hotel is newer to that platform, not that it is mid-table in quality, and the 4.7 rating itself is consistent with the Booking.com picture. Where the two platforms agree on score and disagree only on rank, the rank is usually the artefact.
What it does not offer is worth stating. There is no beach, the outdoor space is limited by the city site, and the building is modern. For a summer week of swimming this is the wrong choice; for a city stay, a shoulder-season visit, or the bookends of a driving holiday, it is a strong one.
Book The Chania Hotel for a central stay where walking into the old town every evening is the point, and let a taxi handle the airport. Book on the coast at Agia Marina or Platanias if the week is about the sea.
