Heraklion: WaterCity Waterpark Day Pass
WaterCity is a hillside water park above Heraklion with sea views from the terraces, and this day pass covers unlimited use of every slide and pool, a sunbed and an umbrella. The park holds around fifteen slides, a 385-metre lazy river, a jacuzzi and a children’s playground, with lifeguards on the water throughout. Tickets start at €32.50, and the pass carries a 4.46 rating across 465 reviews.
What this water park pass actually does
The pass buys a full day inside the gates with nothing rationed. Three parts make up the park.
First are the slides, roughly fifteen of them, split between drops built for thrill-seekers and gentler rides the whole family can use. Second is the lazy river, at 385 metres the longest in Crete, plus a jacuzzi and open pool areas. Third is the children’s zone, with a dedicated water playground away from the larger rides.
The park sits on high ground above Heraklion, so the terraces look out over the sea. Restaurants and bars operate on site and everything sold there is charged separately.
Places this tour visits
The park sits inland and above the city, a short drive from the coast.
- WaterCity, the day is spent entirely at WaterCity waterpark, on the hillside above the coastal road.
- Heraklion, the park overlooks Heraklion and its bay, close enough to combine with a city day either side.
What’s included and what isn’t
The ticket covers the rides and your place in the sun, and nothing else.
Included:
- Unlimited use of every slide and pool
- Sunbeds
- Umbrellas
Not included:
- Food and drinks
- Towels
You cannot bring your own food or drinks into the park, so budget for the restaurants.
Why we recommend this experience
We recommend WaterCity as the better of the two big water parks near Heraklion, and the deciding factor is the hill. The park is terraced into a slope facing the sea, which means the views are genuinely good and the queues spread out across levels rather than bunching at one plaza. A French reviewer described arriving at 10:00 and getting round the whole park three times without waiting.
The slide range is what reviewers praise most. Around fifteen rides cover both ends, a British reviewer noted plenty for thrill-seekers and for the less brave alike, and a French one singled out the park decorations. Lifeguards are present throughout, which matters with children.
Timing is the single biggest lever on your day, and the reviews agree on it without exception. Everyone who arrived at or near opening reports no queues for the first couple of hours. Everyone who describes queues describes them from lunchtime onwards.
Three honest caveats, because value for money is the weakest score at 4.3 out of 5.
Queues build at the popular slides. GetYourGuide’s own review summary says travellers experience long queues at key slides and want clearer queue management, and a French reviewer described a lot of people at the thrill rides specifically.
The food divides opinion sharply. One Israeli reviewer found it tasty and reasonably priced and a Greek reviewer called the food court normally priced, while a German guest called it more than inadequate, crepes, waffles and hot dogs with ketchup as the only savoury option. A British reviewer found service slow once the park filled. Since you cannot bring your own food in, this is worth knowing.
Cleanliness came up once. A French reviewer rating four stars called the park not very clean and expensive for what you get. That is a single account against many positive ones, but it is in the record.
CreteLocals insider tips
Arrive at opening, check the height limits before you queue, and eat before the lunch rush.
- Arrive at 10:00 when the park opens, since every reviewer who did reports walking straight onto the slides for the first two hours.
- Check the minimum height rules with children first, because some slides enforce them and disappointment at the top of the steps is avoidable.
- Eat before 12:30, as reviewers report both queues and slow service building at lunchtime.
- Claim your sunbed and umbrella on arrival, which are included in the pass and gone by midday.
- Bring a towel, since towels are not provided and are not sold cheaply inside.
- Do the thrill slides first and the lazy river after, given the 385-metre river absorbs crowds far better than the drops do.
What to know before you go
The pass is valid for a full day. Bring sunglasses, a sun hat, swimwear, a towel and sunscreen.
Outside food and drinks are not permitted, and pets are not allowed apart from assistance dogs. Some slides carry a minimum height requirement.
Frequently asked questions
How many slides does WaterCity have?
The park holds around fifteen slides, ranging from steep drops to gentler family rides, plus a 385-metre lazy river.
Are sunbeds included?
Sunbeds and umbrellas are included in the day pass, though they go quickly, so claim yours on arrival.
Can you bring your own food?
Outside food and drinks are not allowed. Restaurants and bars operate inside and are charged separately.
When is the best time to arrive?
Arrive at opening, around 10:00. Reviewers consistently report no queues for the first couple of hours and long waits from lunchtime.
Are there height restrictions?
Some slides have a minimum height requirement, so check before queueing with younger children.
Is WaterCity suitable for small children?
A dedicated children’s playground and shallow areas sit apart from the main slides, and lifeguards are present throughout the park.
Check dates and prices for the WaterCity waterpark day pass.
Location
WaterCity Waterpark Day Pass is located at WaterCity Waterpark, Heraklion. The map below shows the exact spot; Google Maps and Waze give turn-by-turn directions.
