Dimargio Luxury Hotel & Spa
Dimargio Luxury Hotel and Spa is a 34-room five-star hotel in central Heraklion, and one of the newest in the city. Dimargio scores 9.5 on Booking.com across 335 reviews and 5.0 on Tripadvisor across 31, where it ranks 16th of 47 hotels in Heraklion. It is a city hotel built for people who want to walk to dinner rather than drive, and the reviews are noticeably specific about the staff.
Crete Locals has no commercial relationship with this hotel. We earn a commission if you book through the availability links on this page, at no cost to you and with no effect on what we write; both ratings were read on the date in the table.
Hotel information
| Hotel | Dimargio Luxury Hotel & Spa |
|---|---|
| Address | Katechaki 17 |
| Type | Air conditioning · Daily housekeeping |
| Style | New five-star hotel in central Heraklion, with a spa |
| Signature | Current fittings in a city whose five-star stock is mostly older |
| Keys | 34 rooms and suites |
| Ranking | 16th of 47 hotels in Heraklion on Tripadvisor, a position held back by low review volume |
| Evidence | 9.5 on Booking.com across 335 reviews; only 31 on Tripadvisor |
| On foot | Restaurants, shops, the Archaeological Museum, the market and the Venetian harbour |
| Caution | A short record, so read the most recent reviews rather than the average |
| Airport | Heraklion (HER) about 5 km east, the shortest transfer in this batch |
| Booking.com rating | 9.5/10 (335 reviews) |
| Tripadvisor rating | 5.0/5 (31 reviews) |
| CreteLocals score | 8.7/10 · read the verdict |
Booking.com and Tripadvisor scores checked on September 25, 2026.
Location
Dimargio Luxury Hotel & Spa is located at Katechaki 17, in Heraklion Town. The map below shows the exact spot; Google Maps and Waze give turn-by-turn directions.
Who Dimargio suits, and who should skip it
Dimargio suits travellers who want a new five-star room in the middle of Heraklion, with restaurants and shops on foot. It suits couples on a city stay, and anyone starting or ending a Crete trip at the airport 5 km away. Guests who want a beach or a resort should book at Amoudara or along the coast east of the city.
Advantages
- One of the newest five-star hotels in Heraklion, so the fittings are current
- 9.5 on Booking.com across 335 reviews, with 5.0 on Tripadvisor alongside
- Central position with restaurants and shops all within walking distance
- Suites that guests describe as immaculately cleaned, with strong showers and air conditioning
- Staff named individually across the reviews, including before arrival
- A spa, which is unusual for a city hotel of this size
Disadvantages
- Only 31 Tripadvisor reviews, so the 5.0 has little weight on its own
- 16th of 47 hotels in Heraklion, a ranking held back by that low volume
- No beach, since this is a city-centre address
- Heraklion’s centre is noisy, and parking is difficult
- At 34 rooms, availability tightens quickly in high season
- A new hotel, so there is no long record to judge consistency by
The rooms: 34 keys, and the suites are new
Dimargio runs 34 rooms and suites in a recently built five-star property, and the guest accounts are specific in a way that suggests the standard is real: a seven-night stay in a suite described as immaculately cleaned, with a good shower and effective air conditioning. Those three things, cleaning, water pressure and cooling, are what actually determine a week in a Cretan summer.
Because the hotel is new, the fittings have not yet aged, which is a genuine advantage over Heraklion’s older five-star stock. The flip side is that there is no multi-year record to show how it will be maintained.
Walking distance, and the staff by name
The location argument is straightforward. Guests describe everything being within walking distance, restaurants and shops included, and single that out as the reason the stay worked. Heraklion is a working city rather than a resort, and staying centrally turns it from a place you drive through into a place you spend evenings in.
The second theme is the people. One reviewer lists five staff by name, including the person who answered their questions before arrival and kept checking how the stay was going. Pre-arrival correspondence is the least glamorous part of hotel service and the part guests remember when it is done well, and at 34 rooms it is achievable.
How to get there
Fly into Heraklion airport (HER), about 5 km east of the city centre, which is the shortest transfer of any hotel in this batch. A taxi takes about 15 minutes depending on traffic.
Take a taxi or a pre-booked transfer rather than collecting a car on arrival, because central Heraklion parking is the hard part; the operators are in our guide to taxi and transfer services in Crete. Hire a car for the days you visit Knossos, the Lasithi plateau or the south coast, and read the deposit and insurance terms in our car hire guide for Crete. The Archaeological Museum, the Venetian harbour and the market are all walkable from the hotel.
The Crete Locals review
Dimargio earns 8.7 from us. The Booking.com score is the substantial evidence, at 9.5 across 335 reviews, and it describes a new five-star hotel doing the basics to a high standard in a city where the five-star stock is mostly older. The Tripadvisor 5.0 agrees but rests on 31 reviews, and its 16th place of 47 is a volume artefact rather than a judgement.
Heraklion is underrated as a base and this hotel makes the case for it. The airport is 5 km away, Knossos is 20 minutes, the Archaeological Museum holds the finest Minoan collection anywhere, and the old market and harbour are walkable. For a two or three night city stay at the start or end of a trip, that geography beats anything on the coast.
The caution is the same as for any new hotel: the record is short. A property that opened recently can be excellent in its first seasons and drift later, and 335 Booking.com reviews cannot tell you how it will be maintained. Read the most recent reviews rather than the average, which is advice that costs nothing and occasionally saves a week.
Book Dimargio for a Heraklion city stay, especially at the start or end of a Crete trip, and let a taxi handle the airport. Book at Amoudara or further east if the holiday is really about the beach.
